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TS 16949

What is TS 16949 - Automotive Quality Systems Certification: ISO/TS 16949 - 2009

ISO/TS 16949:2009, in conjunction with ISO 9001:2008, defines the quality management system requirements for the design and development, production and, when relevant, installation and service of automotive-related products.

ISO/TS 16949:2009 is applicable to sites of the organization where customer-specified parts, for production and/or service, are manufactured.

TS 16949 is the International Quality Management Standard specifically written by the Automotive Industry.

In a concerted effort to improve quality and assure the integrity of supplies to the industry. Subscribers to the standard include BMW, Chrysler, Daimler, Fiat, Ford, GM, PSA, Renault and VW.

The introduction of TS 16949 has resulted in substantial improvements in all aspects of quality, delivery and overall efficiency throughout the supply chain. It has also reduced the requirement for multiple audits of manufacturers.

The International Automotive Task Force (IATF), which members include nine major OEMs, is committed to ensuring that TS 16949 remains the automotive quality systems standard for the future.

The standard is applicable to any organisation within the automotive supply chain that manufactures and / or adds value to parts for supply to the automotive industry.

Benefits of ISO/TS 16949

Global recognition as a reputable supplier - certification is recognized and accepted throughout the automotive supply chain as an industry benchmark Customer satisfaction - through delivery of products that consistently meet customer requirements Reduced cost of compliance with customer specifications - through implementation of a single management system and reduced audit requirements Reduced operating costs - through continual improvement of processes and resulting operational efficiencies Improved stakeholder relationships - including staff, customers and suppliers Legal compliance - by understanding how statutory and regulatory requirements impact the organization and its customers Improved risk management - through greater consistency and traceability of products and services Proven business credentials - through independent verification against recognized standards Ability to win more business - particularly where procurement specifications require certification as a condition to supply Streamlined QMS management Your certification to a widely-accepted standard streamlines and simplifies the management of your quality management system (QMS), by reducing the complexity and overhead required to administer separate proprietary programs for individual customers. This leads to a reduction in both second- and third-party system audits and, ultimately, a common quality system approach among all suppliers and subcontractors in the supply chain. Improved product and process quality The requirements of ISO/TS 16949 promote a process approach for the design and development, production, installation, and service of automotive products. This approach can result in a reduction in variation and increased efficiency. Reduced cost of sales Your certification establishes your company's credibility and commitment to quality from day one. Because the task of explaining the specifics and demonstrating the effectiveness of your QMS is more straightforward, it takes less time to earn your prospective customers' trust and confidence. ISO 9001 benefits, and more Since ISO/TS 16949 exceeds the requirements of ISO 9001, your company gets automotive industry-specific guidelines in addition to ISO 9001's anticipated benefits of reduced transaction costs, reduced costs of sales, expanded market access, and improved overall performance. Plus, if you're already ISO 9001 certified, you're well on your way to ISO/TS 16949 certification.

How to achieve ISO/TS 16949 certification - ISO/TS 16949 implementation / Compliance / Certification steps

Lakshy Management Consultant Pvt Ltd. offers a well defined and globally proven implementation methodology for ISO/TS 16949 certification.

Gap Analysis Awareness Training Process Identification and definition Documentation Design and finalization Implementation Internal Auditor Training and conduct of internal audit Management Review Meeting Review of Implementation Pre-assessment Stage 1 – certification audit Stage 2 – certification audit Award of ISO/TS 16949 certification Continual improvement of the system through value added consulting and training services

What are the requirements of ISO/TS 16949 standard ?

The standard ISO/TS 16949:2009, which is based on ISO 9001:2008, includes the requirements of ISO 9001:2008 plus additional requirements for the automotive parts industry.

ISO/TS 16949:2009 Clauses	TS	Summary of Requirements
4. Quality Management System
4.1 General Requirements		Implement quality system and continually improve it
4.1.1 General Requirements -Supplemental	*	Remain responsible for any outsourced processes
4.2 Documentation Requirements
4.2.1 General		Include the required documents and records
4.2.2 Quality Manual		Establish and maintain a quality manual
4.2.3 Control of Documents		Ensure documents are at right status in right places
4.2.3.1 Engineering Specifications	*	Conduct timely review of customer specifications
4.2.4 Control of Records		Identify records and keep as evidence of conformity
4.2.4.1 Records Retention	*	Control records for customer and legal requirements
5. Management Responsibility
5.1 Management Commitment		Show evidence of top management commitment
5.1.1 Process Efficiency	*	Review processes for efficiency and effectiveness
5.2 Customer Focus		Meet the requirements and satisfy your customers
5.3 Quality Policy		Have top management express quality intentions
5.4 Planning
5.4.1 Quality Objectives		Set measurable targets for products and processes
5.4.1.1 Quality Objectives -Supplemental	*	Define measurements for business plan
5.4.2 Quality Management System Planning		Carry out plans for quality system and its processes
5.5 Responsibility, Authority, and Communication
5.5.1 Responsibility and Authority		Make sure everyone knows their duties and roles
5.5.1.1 Responsibility for Quality	*	Staff every production shift with quality coordinator
5.5.2 Management Representative		Appoint a manager as focal point for quality system
5.5.2.1 Customer Representative	*	Assign representative for customer requirements
5.5.3 Internal Communications		Keep everyone informed of system effectiveness
5.6 Management Review
5.6.1 General		Review the quality system at planned intervals
5.6.1.1 Quality Management System Performance	*	Include quality objectives and cost of poor quality
5.6.2 Review Input		Ensure the required agenda topics are covered
5.6.2.1 Review Input -Supplemental	*	Analyze field failures and their impact on quality
5.6.3 Review Output		Record the decisions and actions from reviews
6. Resource Management
6.1 Provision of Resources		Provide necessary resources to meet requirements
6.2 Human Resources
6.2.1 General		Ensure everyone working in system is competent
6.2.2 Competence, Awareness, and Training		Train personnel and recognize their contributions
6.2.2.1 Product Design Skills	*	Ensure product designers are skilled and competent
6.2.2.2 Training	*	Maintain documented training procedures
6.2.2.3 Training on the Job	*	Provide OJT for new or revised jobs affecting quality
6.2.2.4 Employee Motivation and Empowerment	*	Motivate employees to meet objectives and improve
6.3 Infrastructure		Provide facilities, equipment, and support services
6.3.1 Plant, Facility, and Equipment Planning	*	Evaluate the effectiveness of existing operations
6.3.2 Contingency Plans	*	Prepare contingency plans in event of an emergency
6.4 Work Environment		Manage combination of human and physical factors
6.4.1 Personnel Safety to Achieve Product Quality	*	Address product safety and risks to employees
6.4.2 Cleanliness of Premises	*	Maintain premises in state of order and cleanliness
7. Product Realization
7.1 Planning of Product Realization		Plan and develop processes for product realization
7.1.1 Planning -Supplemental	*	Consider customer requirements in quality plans
7.1.2 Acceptance Criteria	*	Define acceptance criteria
7.1.3 Confidentiality	*	Ensure confidentiality of customer products
7.1.4 Change Control	*	Control changes that impact product realization
7.2 Customer-Related Processes
7.2.1 Determination of Product Requirements		Define customer, regulatory, and own requirements
7.2.1.1 Customer-Designated Special Char.	*	Demonstrate conformity for special characteristics
7.2.2 Review of Product Requirements		Review requirements before committing to customer
7.2.2.1 Review -Supplemental	*	Waiver of review requires customer authorization
7.2.2.2 Organization Manufacturing Feasibility	*	Confirm and document manufacturing feasibility
7.2.3 Customer Communication		Talk to customers about products and complaints
7.2.3.1 Customer Communication -Supplemental	*	Communicate in customer format, e.g. CAD, EDI
7.3 Design and Development
7.3.1 Design and Development Planning		Plan design stages, activities, and responsibilities
7.3.1.1 Multidisciplinary Approach	*	Involve appropriate functions in planning process
7.3.2 Design and Development Inputs		Identify and review input requirements for design
7.3.2.1 Product Design Input	*	Document and review product design inputs
7.3.2.2 Manufacturing Process Design Input	*	Document and review mfg. process design inputs
7.3.2.3 Special Characteristics	*	Include all special characteristics in control plan
7.3.3 Design and Development Outputs		Prepare design outputs and approve before release
7.3.3.1 Product Design Outputs -Supplemental	*	Express for V&V of product design
7.3.3.2 Manufacturing Process Design Output	*	Express for V&V of manufacturing process design
7.3.4 Design and Development Review		Review ability of design results to meet requirements
7.3.4.1 Monitoring	*	Report measurements at design stages
7.3.5 Design and Development Verification		Verify the design outputs meet input requirements
7.3.6 Design and Development Validation		Validate the product is okay for application or use
7.3.6.1 Validation -Supplemental	*	Perform validation per customer requirements
7.3.6.2 Prototype Program	*	Include prototype program, if required by customer
7.3.6.3 Product Approval Process	*	Use approval procedure recognized by customer
7.3.7 Control of Design and Development Changes		Review, verify, and validate any design changes
7.4 Purchasing
7.4.1 Purchasing Process		Evaluate, select, monitor, and control your suppliers
7.4.1.1 Regulatory Conformity	*	Use products conforming to applicable regulations
7.4.1.2 Supplier QMS Development	*	Develop suppliers with goal of conformity to TS
7.4.1.3 Customer-Approved Sources	*	Purchase from approved sources, if in contract
7.4.2 Purchasing Information		Create purchase orders describing supplier products
7.4.3 Verification of Purchased Product		Check purchases to ensure they meet requirements
7.4.3.1 Incoming Product Quality	*	Assure quality by one or more of accepted methods
7.4.3.2 Supplier Monitoring	*	Monitor supplier performance
7.5 Production and Service Provision
7.5.1 Control of Production and Service Provision		Plan and control production and service activities
7.5.1.1 Control Plan	*	Develop control plans and update for changes
7.5.1.2 Work Instructions	*	Document work instructions and make accessible
7.5.1.3 Verification of Job Setups	*	Make work instructions available for setup personnel
7.5.1.4 Preventive and Predictive Maintenance	*	Implement a total preventive maintenance system
7.5.1.5 Management of Production Tooling	*	Implement system for managing production tooling
7.5.1.6 Production Scheduling	*	Schedule production to meet customer requirements
7.5.1.7 Feedback of Information from Services	*	Establish process to communicate service concerns
7.5.1.8 Service Agreement with Customer	*	Verify service effectiveness, if agreement exists
7.5.2 Validation of Production & Service Processes		Examine the process if you can’t check the product
7.5.2.1 Validation -Supplemental	*	Apply to all production and service processes
7.5.3 Identification and Traceability		Identify the product and its inspection and test status
7.5.3.1 Identification & Traceability -Supplemental	*	Apply traceability in all cases
7.5.4 Customer Property		Exercise care with any customer property
7.5.4.1 Customer-Owned Production Tooling	*	Permanently mark all customer-owned tooling
7.5.5 Preservation of Product		Handle, store, package, and protect the product
7.5.5.1 Storage and Inventory	*	Assess product condition in stock at planned interval
7.6 Control of Monitoring and Measuring Equipments		Calibrate measuring equipment for valid results
7.6.1 Measurement Systems Analysis	*	Conduct statistical studies to analyze variation
7.6.2 Calibration/Verification Records	*	Include required items in the calibration records
7.6.3 Laboratory Requirements	*
7.6.3.1 Internal Laboratory	*	Define scope for capability of own internal laboratory
7.6.3.2 External Laboratory	*	Use accredited lab or one approved by customer
8. Measurement, Analysis, and Improvement
8.1 General		Plan, measure, analyze, and improve processes
8.1.1 Identification of Statistical Tools	*	Determine needed tools and include in control plan
8.1.2 Knowledge of Basic Statistical Concepts	*	Understand variation, stability, and over adjustment
8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction		Ask customers what they think about your products
8.2.1.1 Customer Satisfaction - Supplemental	*
8.2.2 Internal Audit		Evaluate conformity and effectiveness of system
8.2.2.1 Quality Management System Audit	*	Audit system for conformity to TS requirements
8.2.2.2 Manufacturing Process Audit	*	Audit each manufacturing process for effectiveness
8.2.2.3 Product Audit	*	Audit products at stages of production and delivery
8.2.2.4 Internal Audit Plans	*	Include all processes and shifts in annual plan
8.2.2.5 Internal Auditor Qualification	*	Ensure auditors are qualified to audit TS
8.2.3 Monitoring and Measurement of Processes		See if processes are achieving planned results
8.2.3.1 M & M of Manufacturing Processes	*	Perform studies on new manufacturing processes
8.2.4 Monitoring and Measurement of Product		Verify products meet acceptance criteria
8.2.4.1 Layout Inspection and Functional Testing	*	Perform for each product in control plan
8.2.4.2 Appearance Items	*	Provide, maintain, and control appearance masters
8.3 Control of Nonconforming Product		Prevent use or delivery of nonconforming product
8.3.1 Control of NC Product -Supplemental	*	Classify unidentified or suspect product as NC
8.3.2 Control of Reworked Product	*	Make rework and re-inspection instructions available
8.3.3 Customer Information	*	Promptly inform customer if NC product is shipped
8.3.4 Customer Waiver	*	Seek waiver if process different than approved
8.4 Analysis of Data		Analyze effectiveness and identify improvements
8.4.1 Analysis and Use of Data	*	Compare performance trends to quality objectives
8.5 Improvement
8.5.1 Continual Improvement		Continually improve effectiveness of quality system
8.5.1.1 Continual Improvement of Organization	*	Define a process for continual improvement
8.5.1.2 Manufacturing Process Improvement	*	Focus on reduction of product and process variation
8.5.2 Corrective Action		Fix detected problems and prevent recurrence
8.5.2.1 Problem Solving	*	Use defined process for problem solving
8.5.2.2 Error-Proofing	*	Use error-proofing in corrective action process
8.5.2.3 Corrective Action Impact	*	Apply actions to similar processes and products
8.5.2.4 Rejected Product Test/Analysis	*	Analyze rejected parts and act to prevent recurrence
8.5.3 Preventive Action		Avoid potential problems by preventing occurrence

Integrate ISO / TS 16949 - 2009 with other management system standards

ISO / TS 16949 - 2009 is designed to be compatible with other management systems standards and specifications, such as ISO 9001, OHSAS 18001, ISO 22000, ISO 17025, ISO 27001, ISO 14001 Environment and other ISO standards. They can be integrated seamlessly through Integrated Management system approach. They share many principles so choosing an integrated management system can offer excellent value for money and an easier approach to implement, manage and improve multiple standards simultaneously.

What we offer in the field of ISO / TS 16949 - 2009 standard and certification

As one of the largest ISO management system certification consulting companies across the world with clients in more than 40 countries, our knowledge and experience of the standards is unsurpassed. We understand how to fully exploit the benefits of your quality management system to ensure you unlock the true potential in your organization.
The implementation usually involves streamlining and simplification of your operation to take full advantage of the benefits of the standard, as well as training on the core tools such as:

Statistical Process Control (SPC). APQP/CP: Advanced Product Quality Planning and Control Plans). PPAP: Production Part Approval Process. FMEA: Failure Mode and Effects Analysis. MSA: Measurement Systems Analysis.

We provide unmatched expertise and technical competence to ensure that your ISO / TS 16949 - 2009 quality management system certification project adds value to your organization.

We provide consulting, training, internal audits, pre assessment audits and facilitation during ISO / TS 16949 - 2009 certification audit.

We offer our global knowledge moulded locally to bring in the best results for our clients and partner their journey of standardization, compliance, growth, success and continual improvements.

Contact us now, to get your organization ISO / TS 16949 - 2009 certified in the most effective and efficient manner while realizing the true benefits of the certification using our specialized ISO implementation methodology that is less time consuming, fast, easy to understand and implement, result oriented, time bound and cost effective. Get ISO / TS 16949 - 2009 certified now with us….


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